What happens if I can’t pay my rent?

If you can’t pay your rent, please contact us as soon as possible. 

Our customer service team is here to support you and work with you to find a way forward. 

If something has changed, such as work, health, or family circumstances, you may be able to get help with your rent payments. We recommend having a read through Changes in circumstances and Financial support for more information, and reaching out to our team when you can.