Existing customers
I'm experiencing financial difficulties, what should I do?
If you’re struggling to pay your rent, please contact us as soon as possible on 028 9032 7276.
The earlier we know, the more we can do to help and support you.
If something in your life has changed, such as work, health, or family circumstances, you may be able to get help with your payments. See Changes in circumstances and Financial support for more information, and contact our team when you can. Together, we can work to agree a payment plan and signpost you to support services.